Can I cancel my order?
Cancellation requests will be considered on a case-by-case basis. We will make every reasonable effort to accommodate your request; however, cancellation cannot be guaranteed once your order has entered production or fulfillment.
What is your return policy?
Most new, unopened items may be returned within 14 days of delivery for a full refund. If the return is the result of an error on our part, such as an incorrect or defective item, SSG Racing will cover the return shipping costs.
Refunds are typically issued within two business days of receiving and inspecting the returned item. Unless the return is due to an error on our part, the buyer is responsible for all shipping costs associated with the return. If the original order qualified for free shipping, the cost of the original shipment may be deducted from the refund.
Opened or used items may be subject to a 15% restocking fee.
To initiate a return, log in to your account, locate the order under “Complete Orders,” and select “Return Item(s).” Once your return has been received and processed, we will send you an email confirming the refund.
What if something arrives damaged or defective?
Any component that arrives damaged, defective, or dead on arrival will be replaced within 30 days of delivery.