Turn-key simulator warranty
Every SSG turn-key simulator is covered as a complete system for 1 year from delivery: if any component fails under normal residential use, SSG Racing acts as your single point of contact — we handle the manufacturer claim, replacement part, and remote support to get you back on track.
Component warranties
Individual components (wheelbase, pedals, displays, PC, motion system) carry their manufacturers' warranties, which typically run 1–2 years and in some cases longer. Where a manufacturer warranty exceeds our system coverage, it continues to apply — and we'll still help you process the claim.
Chassis
The CNC-machined aluminum chassis is warranted against structural defects for 5 years under normal residential use.
SSG hardware
SSG-designed electronics (DDU, Button Box, LED Brow) are covered for 1 year against manufacturing defects.
What's not covered
- Commercial use (contact us for commercial coverage)
- Physical damage, misuse, or unauthorized modification
- Software issues arising from user-installed applications
To make a claim, email info@ssgracing.com with your order number and a description of the issue.