Turn-key simulator builds
Turn-key simulators (SSG i4, i6, V8, V12, and W16 commissions) are custom-built to order and are final sale.
- Cancellation window: orders may be cancelled within 48 hours of purchase for a full refund minus payment processing fees (3–5%).
- After 48 hours your build enters production and the order cannot be cancelled, returned, or refunded.
- Transit damage must be reported within 48 hours of delivery with photos. We will repair or replace affected components at no cost.
- Dead-on-arrival or defective components reported within 30 days of delivery will be repaired or replaced at no cost. SSG Racing acts as your single point of contact for all manufacturer claims.
SSG hardware (DDU, Button Box, LED Brow) and retail parts
- Returns accepted within 14 days of delivery in unused, original condition.
- A 15% restocking fee applies; return shipping is the customer's responsibility.
- Defective items are replaced at no cost within the warranty period.
To start a cancellation, return, or claim, email info@ssgracing.com with your order number.